ShowingTime+ Spotlight
- denaige
- Apr 30
- 6 min read
The ShowingTime Appointment Center is the residential real estate industry’s leading scheduling service. MLSs, listing offices and agents that use the Appointment Center, make it easy for agents to quickly schedule and confirm showings, with 24/7/365 coverage from live appointment specialists, quick confirmations, and extensive listing activity tracking and reporting.
And, with the Appointment Center Mobile App, agents can schedule and confirm showings on the go. With the number of useful showing management options the Appointment Center offers by phone or online, it’s easy to see why ShowingTime is trusted by more than 950,000 Agents and 250 MLSs.
And, ShowingTime has big news: they have recently introduced a major new update to their suite of showing management services! This new update includes the features you love about your ShowingTime service, but enhanced. The update also includes a host of new features offering even more ways to effortlessly manage showings. All of this is included in your existing ShowingTime service at no additional cost.
Though there is no official date for sunsetting the legacy version of the ShowingTime platform, the Next Generation platform is up and running. If you would like to try the new system, you can click on the link at the top of the page when you are logged in.
You can also click on this link to sign up for one of the Next Generation webinars.
You can also click here for a PDF overview.
Next Generation ShowingTime Experience Features to Get Excited About
ShowingTime has put a lot of effort into ensuring that this update provides an experience that’s second-to-none for all users, regardless of their role. Suffice it to say, they’re eager for you to get your hands on this new experience. While they’re putting the finishing touches on the next generation of ShowingTime, here are a few new features they think are worth getting excited about.
SmartRoute gets smarter
SmartRoute is an innovative feature within ShowingCart®, ShowingTime’s scheduling tool that enables agents to point, click and create a buyer’s tour from their showing management platform. The feature automatically sorts a user’s stops in the order that’s most logical, resulting in a more efficient route given the destinations. SmartRoute uses the first stop on a tour as the starting point and organizes the rest based on driving time and distance.
With the next generation ShowingTime experience, SmartRoute got an upgrade, offering alternative tour suggestions when needed; for example, if an unexpected cancellation occurs, and you want to add another listing on the fly; or if you’re early/late to an appointment and need to notify others. When time is of the essence—which as any real estate professional will attest, is often the case—SmartRoute is invaluable for optimizing your tours and for making a busy day as organized as possible.
Offline Mode
Even as our phones become an increasingly integral part of our lives, mobile data dead zones remain an unfortunate reality for many of us, especially when traveling in less densely populated areas. This can be particularly rough for real estate agents when away from the office, where access to a connection is often necessary to access information from a mobile device.
The offline mode that will be included in the next generation ShowingTime experience was designed with this all-too-common issue in mind. As the name suggests, the offline mode allows users to access crucial appointment information, even when a mobile data connection is unavailable.
Multiple calendar views
In a day, how many times do you check your calendar? If you’re like many real estate professionals, that number could be quite high. When you introduce the fact that many real estate professionals have a very busy calendar, that regular task can indeed become unnecessarily complicated.
Thankfully, the next generation ShowingTime experience includes new calendar customization options that give users greater flexibility. With the update, users gain the ability to view their calendar by month, as well as with three-day, one-day and agenda views.
Two-way calendar sync
As mentioned, calendars can pose a roadblock for busy real estate professionals. But a busy day doesn’t end when out of the office; a real estate professional’s personal calendar is often something that must be considered as well to create a streamlined schedule.
To that end, the two-way calendar sync options generation ShowingTime experience could be a gamechanger. The option allows users to see their personal schedule overlaid on their ShowingTime calendar, greatly streamlining scheduling duties and keeping all upcoming appointments and obligations conveniently in one place.
Personalized user experience
In addition to a host of enhanced and new features, ShowingTime’s full ecosystem also received a complete interface overhaul. They believe that this new interface represents more than just a shiny new coat of paint—they believe it will make it easier for users to do their job as well.
Beyond the new look, users are able to personalize multiple facets of the interface, including a highly demanded ability to switch between light/dark mode. In select configurations, company and agent branding options will also be available within the new interface. They'll also be introducing support for multiple languages to equip an even more diverse group of real estate professionals.
The additions and enhancements above are only a few of the benefits ShowingTime users will be able to enjoy. They’ll be revealing new details about what you can expect, along with information on timing and availability. For the latest details on the next generation update, be sure to visit their homepage to become a ShowingTime Insider, subscribe to this blog.
ShowingTime’s Next Generation User Experience FAQs
Since they unveiled the first details of the next generation of ShowingTime’s showing management platforms, the feedback they’ve received has made it clear that many of you are eager to take advantage of the new, streamlined interface and all the additional efficiencies it’ll add to your workflow.
ShowingTime is just as eager for you to take it for a spin. For them, the forthcoming update is the culmination of our more than 20 years of experience as a leader in showing management, including extensive feedback they’ve received from countless real estate professionals in the U.S. and Canada.
What is ShowingTime’s next generation user experience?
As the name implies, the ShowingTime next generation user experience is a substantial upgrade to their showing management platform.
Their development teams embarked on a fundamental redesign and re-engineering of the existing ShowingTime showing management platform, retaining the original functionality while creating a cleaner look and adding more flexibility and customization. Users can choose between light or dark mode, select multi-lingual options, operate while offline with ShowingTime’s Showing Sync™ technology and much, much more.
The addition of multiple calendar views is just one of the exciting new additions to the ShowingTime next generation user experience.
They’ll be revealing more details on specific changes you can expect to see in the weeks to come. Until then, check out their overview video.
When will I be able to access the next generation experience?
It’s available now! If you would like to try the new system, you can click on the link at the top of the page when you are logged in.
Will there be an additional cost to access the next generation experience?
ShowingTime’s next generation user experience will update users’ existing ShowingTime showing management service. As such, there will be no additional cost to access the new interface or features.
Already a popular feature among many agents who use ShowingTime, Smart Route will be enhanced to provide even greater flexibility when planning a day of showings.
Where can I go to learn more about the update?
They’ll continue to provide the latest updates on ShowingTime’s next generation user experience on their blog, through monthly client newsletters and on our social media accounts. To be among the first to receive the latest details – a ShowingTime Insider – sign up for their mailing list by clicking here.
They have a lot more information to share with you about the great new features and enhancements coming to the showing management services, and we’ll be sure to keep you current on what to expect when the next generation user experience becomes available in your market.
Looking for SUPPORT:
Click on this link for all the details.
Contact your MLS Support Team.
CHS MLS Staff Phone: 843-760-9410
CHS MLS Staff Email: support@chsmls.com
